If you would like to apply for a trade account with Treadway, please download and complete the trade account application form here.
In the world of trailer manufacturing, customer satisfaction is the key to success. Providing a product that customers love to use and readily recommend to others is crucial. When it comes to towing, the quality of components and the ease of use of the braking system play a significant role. Additionally, incorporating sealed for life bearings, such as the EasyHub from Treadway, can further enhance customer satisfaction and reduce servicing and maintenance costs. In this blog post, we will explore the benefits of quality components in trailer manufacture and towing, ensuring a seamless and cost-effective trailer experience for customers.
Smoother Towing Experience
One essential component that greatly influences the towing experience is the quality of the coupling. Opting for a high-quality machined coupling (Like Knott Couplings) eliminates rattling, resulting in a smoother and more enjoyable towing experience. Customers who feel confident and comfortable while towing are more likely to have a positive impression of the hired product and your company. Investing in quality components, including machined couplings and sealed for life bearings, is a worthwhile endeavor that pays off in improved customer satisfaction.
User-Friendly Braking Systems: The Key to Customer Satisfaction
The braking system of the trailer is of utmost importance in ensuring customer satisfaction. While various trailer braking options are available, some require tuning based on the load being hauled or pairing with an in-cab controller. For unfamiliar tower this can cause safety issues. However, the easiest and most user-friendly braking system for towing is the mechanical override system.
The mechanical override system offers numerous advantages that enhance customer satisfaction. Unlike hydraulic systems, it provides immediate and responsive braking without any lag. It eliminates the need for tuning based on varying loads and does not require pairing with a controller. Additionally, it mitigates electronic or battery-related issues. These benefits are particularly significant for fleet operators, as vehicles suitable for towing can be hooked up and ready to go without any hassle.
Simplicity and Efficiency: The Benefits of Mechanical Override Brakes
One notable advantage of mechanical override brake systems is the proportional application of force to the brakes based on the tow vehicle's deceleration, resulting in smooth and consistent braking. Moreover, when reversing, a cam in the hubs automatically relieves the brakes, eliminating the need for the tower to engage a reverse mode. This simplicity of operation is highly beneficial, especially for users who may be unfamiliar with towing. By choosing mechanical override brakes, you ensure a user-friendly experience that enhances customer satisfaction.
Sealed for Life Bearings: Reducing Servicing and Maintenance Costs
Opting for sealed for life bearings, like the EasyHub from Treadway, provides additional benefits to the trailer manufacture and hire industry. These advanced bearings are designed to be maintenance-free throughout their lifespan, requiring minimal attention similar to the bearings in your car. By choosing sealed for life bearings, businesses can significantly reduce servicing and maintenance costs. The elimination of regular bearing maintenance tasks not only saves time and money but also allows staff to focus on other critical areas of their operations, improving overall efficiency.
Enhanced Reliability and Longevity
Sealed for life bearings, such as the EasyHub, are engineered with high-quality materials and advanced sealing technology. This construction ensures exceptional durability and reliability, even under demanding towing conditions. The sealed design prevents dirt, moisture, and other contaminants from entering the bearing, reducing the risk of premature wear and damage. By incorporating sealed for life bearings into trailers, businesses can provide customers with reliable and long-lasting equipment, enhancing their overall experience and fostering repeat business.
Investing in quality components and user-friendly braking systems is essential for the trailer manufacture and hire industry to enhance customer satisfaction and encourage repeat business. By prioritizing the quality of couplings, opting for user-friendly braking systems like Knott mechanical override brakes, and incorporating sealed for life bearings such as the EasyHub from Treadway, businesses can ensure a positive towing experience for their customers. The seamless operation, reduced servicing and maintenance costs, and enhanced reliability further reinforce customer satisfaction and positions your business as a leader in the industry. Choose quality, choose ease of use, and choose EasyHub sealed for life bearings to elevate your trailer offerings to new heights.